Resources
User Experience (UX) Process is Literally the Scientific Method There’s lots of discussions and diagrams about the UX process, including the double diamond, design thinking activities, and even sprints. What I’ve found that all of these have in common is the...
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When Customers Want ‘Faster Horses’ That Means We Need More User Research (Not Less) I once had a product person tell me there’s no reason to ask customers what they want because (using the quote often attributed to Henry Ford), “If I [Ford] had asked people...
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Information Design: Keep it Short and Simple (KISS) Photo credit: Reddit Before I get a ton of comments saying KISS stands for Keep It Simple Stupid, please note: a) Calling people names is not helpful b) Short and simple is better than just simple Read on to learn...
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Improv-ing Your Public Speaking Skills Originally posted on Inc Magazine’s Website, Jan 2017 Public Speaking is often named as one of the most common fears. Unfortunately, as an entrepreneur, doing presentations is most of the job. From pitching new clients, to...