Strategist | Researcher | Designer
Morgan
Good
Finding and solving the problem by focusing on people before pixels.
“”
– Jeremy Ross, VP of Product Strategy
Recent Work
The following case studies are password protected, as they go into strategy details.
Enterprise Application Integration
Strategy | Research | Service Design | UX Design | UI Design
Worked as designer and manager on this fast-paced project. Collected enough data to convince leadership of a project pivot, with the reduced time on task saving an estimated $40 million in labor costs a year.
Strategist for B2C Growth
Strategy | Service Design | Information Architecture | UX Design | UI Design
Hired as a strategist to find new opportunities in a shrinking marketplace (luxury resorts). Found new features and business opportunities to delight the customer during their journey from beginning to end using machine learning and geolocation features.
Enterprise Ecosystem Overhaul
Strategy | Research | Service Design | Information Architecture | UX Design
An internal logistics overhaul meant 13 different projects were being built at once. I was able to connect the back-end and front-end needs to show how we could reduce the amount of repositories and interfaces that needed to be made, eliminating hundreds of hours of redundant work.
“Morgan’s attention to detail, ability to hit deadlines and engaging personality make her a delight to have on any project. I have had the pleasure of managing several projects where Morgan served as the user experience lead. Her input and focus on user experience were integral to project success.
On these projects, she skillfully balanced an optimal user experience with the technical and business cost of implementation.”
– Chris Woodruff, Sr Project Manager
I’ve worked on projects for:
